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Spring 2024 Course Syllabus
Course: PTAC-2314 (Section: 71Z, CRN: 10347) Principles of Quality |
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| Instructor Information | |||||||||
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| Instructor | Kenneth Ballou | ||||||||
| balloukw@lamarpa.edu | |||||||||
| Phone | (409) 984-6418 | ||||||||
| Office | Umphrey Industrial Technology Center - Room: 201A | ||||||||
| Office Hours | By appointment only. | ||||||||
| Additional Contact Information | |||||||||
| Course Information | |||||||||
| Description | Study of the background and application of quality concepts. Topics include team skills, quality tools, statistics, economics and continuous improvement. | ||||||||
| Required Textbooks |
Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.
Quality Concepts for the Process Industries By Speegle 2nd Edition Publisher: Cengage ISBN: 9781435482449 |
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| Additional Materials/Resources | None. | ||||||||
| Corequisites/Prerequisites | None | ||||||||
| Learning Outcomes |
1. Uses technology to access operator-specific documentation and training. 2. Identify specific equipment and operating parameters to meet industry standards. 3. Identify and adjust controls to meet requirements for safe and effective operation 4. Implements standard safety procedures as required in industry. |
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| Program Student Learning Outcomes |
1. Use statistical process control to collect, organize, and analyze data. 2. Describe the principles of quality control. 3. Use quality tools. |
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| Lecture Topics Outline |
Week 1 Introduction Why Quality is Important; How It All Began Week 2 The Quality Gurus; The International Standards Organization Week 3 Total Quality Management Week 4 Customer Satisfaction Week 5 Employee Empowerment; Teamwork and Teams Week 6 Communication Week 7 Personal Effectiveness Week 8 The Economics of Quality; Quality as a System Week 9 Spring Break Week 10 The Cost of Quality Week 11 Quality Tool - Part 1 Week 12 Quality Tools - Part 2; Variation Week 13 Statistical Process Control SPC and Control Charts Week 14 Process Capability Week 15 The Advantages of Quality Week 16 Review Study Guide for final exam FINAL EXAM |
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| Major Assignments Schedule |
Week 1 Introduction Chapter 1 Discussion - Why Quality is Important Chapter 1 questions due Chapter 2 Discussion - How It All Began Chapter 2 Questions due Week 2 Chapter 3 Discussion - The Quality Gurus Chapter 3 Questions due Chapter 4 Discussion - The International Standards Organization Chapter 4 Questions Due Week 3 Read Chapter 5 - Total Quality Management Chapter 5 Questions Due Issue Study Guide for EXAM 1 Week 4 Review Study Guide for EXAM 1 EXAM 1 Chapters 1 through 5 Chapter 6 Discussion - Customer Satisfaction Chapter 6 questions due Week 5 Chapter 7 Discussion -Employee Empowerment Chapter 7 Questions Due Chapter 8 Discussion - Teamwork and Teams Chapter 8 Questions Due Week 6 Chapter 9 Discussion - Communication Chapter 9 Questions Due Chapter 10 Discussion - Personal Effectiveness Chapter 10 Questions Due Study Guide for EXAM 2 - Chapters 6 thru 10 Week 7 Review Study Guide for EXAM 2 EXAM 2 Chapters 6 through 10 Week 8 Chapter 11 Discussion - The Economics of Quality Chapter 11 Questions Due Chapter 12 Discussion - Quality as a System Chapter 12 Questions Due Week 9 Spring Break Week 10 Chapter 13 Discussion - The Cost of Quality Chapter 13 Questions Due Issue Study Guide for EXAM 3 - Chapters 11 through 13 Week 11 Review Study Guide for EXAM 3 EXAM 3 - Chapters 11 through 13 Chapter 14 Discussion - Quality Tool - Part 1 Chapter 14 Questions Due Week 12 Chapter 15 Discussion - Quality Tools - Part 2 Chapter 15 Questions Due Chapter 16 Discussion - Variation Chapter 16 Questions Due Week 13 Chapter 17 Discussion - Statistical Process Control Chapter 17 Questions Due Chapter 18 Discussion - SPC and Control Charts Chapter 18 Questions Due Chapter 19 Discussion - Process Capability Chapter 19 Questions Due Week 14 Chapter 20 Discussion - The Advantages of Quality Review Questions Due Issue review questions for EXAM 4 - Chapters 14 through 20 Review Study Guide for EXAM 4 EXAM 4 Chapters 14 through 20 Issue review questions for FINAL EXAM Week 15 Review Study Guide for FINAL EXAM Week 16 FINAL EXAM |
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| Final Exam Date | May 6, 2024 - 6:30 AM Through May 9, 2024 - 11:59 AM | ||||||||
| Grading Scale | 90 - 100=A 80 - 89=B 70 - 79=C 60 - 69=D Below 59 = F | ||||||||
| Determination of Final Grade |
Chapter Exams - 30% Assignments - 30% Final Exam - 40% | ||||||||
| Course Policies | |||||||||
| Instructor Policies |
1. You will have 4 Major Tests and a Final Exam in this class. 2. Assignments must be completed on time. Completed assignments must be submitted per instructions in Blackboard. 3. This is an online class. You are required to keep up with the assignments by logging in to Blackboard at least once a week. 4. All assignments and exams including the final MUST be completed by the last class day. Any extensions given will be at the instructors discretion. |
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| Attendance Policy | Research has shown a cause and effect relationship between attendance and college success. | ||||||||
| Additional Information | |||||||||
| Institutional Policies | |||||||||
| MyLSCPA | Be sure to check your campus email and Course Homepage using MyLSCPA campus web portal. You can also access your grades, transcripts, academic advisors, degree progress, and other services through MyLSCPA. | ||||||||
| Academic Honesty | Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSCPA policies (Academic Dishonesty section in the Student Handbook) for consequences of academic dishonesty. | ||||||||
| ADA Considerations | The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241. | ||||||||
| COVID 19 Information | The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been diagnosed with COVID 19 to report their condition directly to their local health department. Students should also contact their course faculty to report their quarantine status. In addition, this policy requires all students to wear face coverings when directly exposed to COVID 19 in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website. | ||||||||
| Facility Policies | No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited. | ||||||||
| HB 2504 | This syllabus is part of LSCPA's efforts to comply with Texas House Bill 2504. | ||||||||
| Mandatory Reporting of Child Abuse and Neglect | As per Texas law and LSCPA policy, all LSCPA employees, including faculty, are required to report allegations or disclosures of child abuse or neglect to the designated authorities, which may include a local or state law enforcement agency or the Texas Department of Family Protective Services. For more information about mandatory reporting requirements, see LSCPA's Policy and Procedure Manual. | ||||||||
| Title IX and Sexual Misconduct | LSCPA is committed to establishing and maintaining an environment that is free from all forms of sex discrimination, including sexual harassment, sexual violence, and other forms of sexual misconduct. All LSCPA employees, including faculty, have the responsibility to report disclosures of sexual misconduct, including sexual harassment, sexual assault (including rape and acquaintance rape), domestic violence, dating violence, relationship violence, or stalking, to LSCPA's Title IX Coordinator, whose role is to coordinate the college's response to sexual misconduct. For more information about Title IX protections, faculty reporting responsibilities, options for confidential reporting, and the resources available for support visit LSCPA's Title IX website. | ||||||||
| Clery Act Crime Reporting |
For more information about the Clery Act and crime reporting, see the Annual Security & Fire Safety Report and the Campus Security website. |
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| Grievance / Complaint / Concern | If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair. | ||||||||
| Department Information |
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